Terms of Service

These terms are the agreement between Nupik Wenpach LLC, a New Mexico limited liability company and the company that operates GrazePost, and the maker who opens a shop. "GrazePost", "we" and "us" here mean Nupik Wenpach LLC. Plain words on purpose: if a sentence here would surprise a reasonable person, we have written it wrong.

The service

GrazePost gives a maker a shop on its own address: drops, preorders, pickup slots, waitlists, standing orders, customer records, credit and exports. We run the platform; you run the shop.

Trial and payment

A new shop starts with a 14 day free trial and no card. After the trial, keeping the shop open takes a subscription at the price shown before you pay. You can cancel any time; your data stays exportable either way.

Your food, your responsibility

• You are the seller. Every sale is between you and your buyer; GrazePost is the counter, not the counterparty.
• You are responsible for food safety, accurate allergen declarations, and holding whatever licence your kitchen needs under local law, including cottage food rules where they apply.
• Listings must be honest: real products, real prices, real caps.

Text messages

Drop alerts may only go to buyers who opted in, and the platform enforces that: no consent on record, no text. Using the platform to message people who did not ask is grounds for closing the shop.

Your content and your customers

Your products, photos, copy and customer list are yours. We host them to run your shop and for no other purpose, and you can export your customers, orders and credit ledger in one click, before, during or after being a paying customer.

Acceptable use

No unlawful sales, no deceiving buyers, no probing other makers' shops or data, no reselling access. We can suspend a shop that breaks these rules, and we tell you why when we do.

The honest limits

The service is provided as is. We work to keep it up and correct, and we do not promise it will never be down or wrong. Our total liability to you is capped at what you paid us in the twelve months before the claim. Nothing here limits what the law does not allow limiting.

Changes and ending

We may update these terms; material changes reach makers at their account email before they take effect. You can close your shop at any time, and exporting your data first is one click.

Governing law

These terms are governed by the laws of the State of New Mexico.